2539486 - Missing Onboarding PDF Form Folder

SAP Knowledge Base Article - Public

2539486 - Missing Onboarding PDF Form Folder

Symptom

User has accidently deleted PDF folder in Onboarding

Environment

SAP SuccessFactors - Onboarding

Reproducing the Issue

  • Login to instance
  • Go to Onboarding

- Reference Files

- Forms

- Form Group and  when working on the group form accidently delete the form group

Cause

N/A

Resolution

The Operation Team need to run a script to restore the form group.

Create a ticket to the Support Team and provide:

  • Company ID;
  • Environment;
  • Screenshot of the Form Group Name

Keywords

Restore PDF Form Deleted PDF Form , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions