2539316 - Not Possible to Complete Paperwork from Android Device

SAP Knowledge Base Article - Public

2539316 - Not Possible to Complete Paperwork from Android Device

Symptom

Using Android device when New hire  clicks on link to go to employee protal after after completing the NES the get error 404 FILE NOT FOUND

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Complete the New Employee Step via Welcome Letter on an Android Device
  2. Click on "Click here " link

EP LINK.png

3. View Error

new new.PNG

Cause

Employee Portal is not suported on Android devices.

Resolution

  1. In b1705, the enhancement that was worked on was only to make the paperwork available for users on Android.
  2. This just means the panels are supported on android.
  3. However, the idea was not to support the entire product on android, Hence Employee Portal is not supported.

Keywords

Employee Portal, Complete Paperwork, Andriod Device , KBA , LOD-SF-OBD-POR , Portal , Problem

Product

SAP SuccessFactors Onboarding 1608