2538688 - Payment Information migration fails

SAP Knowledge Base Article - Public

2538688 - Payment Information migration fails

Symptom

Upgrade of Direct Deposit to MDF based new Payment Information through fails in Upgrade Center.

UpgradeFailed.jpg

Environment

Employee Central: Payment Information

Cause

There may be many causes. One of them may be that Payment Method is not enabled in Provisioning.

Resolution

Swith on the option in Provisioning: Enable Payment Method in Payment Information even if Payroll Integration is not enabled [Not Ready for Sales/Production]. If you don't have access to Provisioning, please contact your implementation partner for the same. If you don't have an implementation partner, please contact Cloud Product Support.

Keywords

migration upgrade center direct deposit upgrade now Neither payroll integration nor direct deposit is enabled in Provisioning ECT-78608 , KBA , LOD-SF-EC-PAY , Payment Information , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708