2538239 - You need to type username and password in SAP Analytics Cloud after opening from Hybris

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2538239 - You need to type username and password in SAP Analytics Cloud after opening from Hybris


 You successfully configured SAML SSO between Hybris and SAP Analytics Cloud following the Hybris integration documentation:


You can refresh the stories in SAP Analytics cloud correctly.

If you are correctly logged to Hybris, you click one of the links to Marketing Dashboards that take you to SAP Analytics Cloud. You will open a new browser tab and it will show you the typical logon page rather than automatically log you in.


  • SAP Analytics Cloud 2017
  • Hybris Marketing cloud edition


Despite both systems sharing the same SAML IdP, SAP Analytics Cloud connects behind a reverse proxy as shown in the architecture of the integration between both products.



This is the expected behaviour. Your users must type username and password to connect to SAP Analytics Cloud.

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SAP Analytics Cloud 1.0