2538201 - Completion Status for External Event

SAP Knowledge Base Article - Public

2538201 - Completion Status for External Event

Symptom

Upon registering an External Event, there is no Completion Status shown for it.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Register an External Event for a User or have the User register for themselves
  2. Go to the user's Learning History
  3. There is no Completion Status shown for the External Event
  4. There is also no Completion Status for that External Event in the Learning History Report.

Cause

It is the expected behavior for External Events, as the Completion Statuses are related to the item types.

Resolution

The Grade field for External Events is free form, as a workaround it is possible to fill the Grade field with the desired Status as the Grade also reflects in the Reports.

Keywords

Completion Status, External Event, Register, Completion, Learning History, Report , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors HCM Core all versions