SAP Knowledge Base Article - Public

2537887 - Hierarchical Report Field is Missing Values in Value Help

Symptom

You are using a report such as Opportunity Volume, which has a hierarchy on the field Sales Unit. When you open the selection value help for this field and search for a particular value, you notice that not all Sales Units are missing.

Reproducing the Issue

  1. Open the Opportunity Volume report from the assigned work center, view Reports.
  2. Click on Add Fields.
  3. Under the dimension Organization, add the Sales Unit to the selection area and click on OK. 
  4. In the selection area, click on the value help for Sales Unit.

You notice that some sales units are missing here.

Cause

This is currently an issue with the hierarchy that is set on this field.

Resolution

This will be adjusted with the 1711 release. In the meantime, you can enter the sales unit ID manually into the selection field if it is known - a manual selection will still work. Alternatively, you can use the field Functional Unit ID in the selection until the correction is deployed. This field has no hierarchy. To make it available, please proceed as follows:

  1. Click on Add Fields.
  2. Go to the dimension Organization and drill down into the Sales Unit.
  3. Find the field Functional Unit ID and mark is as available in the report and the selection.

Keywords

KBA , AP-LP , Lead Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708