2536882 - How to change the message displayed to candidates that apply to no longer available jobs

SAP Knowledge Base Article - Public

2536882 - How to change the message displayed to candidates that apply to no longer available jobs

Symptom

For a series of different reasons, candidates may be able to access an RMK job that is no longer posted and apply to it. When concluding this applicaiton process, the system will prompt a message to them saying "Sorry, this position is no longer posted" or "Sorry, this position is no longer available". This message can be customized.

Environment

 SuccessFactors Recruiting Marketing (RMK) – All versions

Reproducing the Issue

  1. Start the application process for the posted job that is no longer available.
  2. Before being able to complete the application process, the candidate will receive the message below:

2017-09-19_15-22-28.png

Cause

As the job is no longer posted, candidates may no longer apply to it. This message is created to instruct the candidate on what they can do next, based on the company processes and candidate best practices.

Resolution

  1. Access Admin Center > Manage Career Site Builder
  2. Within the CSB system, Global > Translations
  3. The Resource Key to have its translation changed is tcMSorryPositionFilled
  4. After performing the changes, click save.

(Implementation partners may also access Career Site Builder using Command Center)

Keywords

KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions