2536626 - Freight Value not Appearing in Service Order.

SAP Knowledge Base Article - Public

2536626 - Freight Value not Appearing in Service Order.

Symptom

Freight field is showing blank in Service Order even though freight is maintained for service order.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Product and Service Portfolio.
  2. Go to view Pricing and select sub view Freights.
  3. Freight is maintained with respect to Service Order and its Released.
  4. Go to work center Service Orders.Go to view Service Orders.
  5. Select Service Order and click on Edit.
  6. Freight field is blank.

Cause

The item maintained in this order is service (Eg- Item type: Service - time and material). Freight is applicable only for Products and not for Service item

Resolution

This is standard system behavior.

Keywords

KBA , AP-SVO , Service Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711