Document Routing Notification not sending to next approver
SuccessFactors BizX - Recruiting Management (RCM)
Reproducing the Issue
- Approve Job Requisition/Offer etc.
- Send to Next Step
- Approver does not receive notification
- Notification template is not configured for all languages.
- Warning Message appears for certain languages 'You do not have a template created for the selected language and form template combination...'
- Admin Centre -> Email Notification Templates -Document Routing Notification
- Check all languages for Job Requisition Templates
- Remove Warning Message by selecting Save Changes below the template box.
Document Routing Notification not sending Document Routing Notification not received Document Routing Notification not triggering , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem