2536586 - 2 entries in PA_CBT_STUD_CPNT_MOD for the same STUD_CPNT_ID and MODULE_ID

SAP Knowledge Base Article - Public

2536586 - 2 entries in PA_CBT_STUD_CPNT_MOD for the same STUD_CPNT_ID and MODULE_ID

Symptom

Administrators creating custom report using this table may notice that more than one entry can exist with the same user ID and module ID in this database table in some scenario.

Is this normal?

Environment

LMS all versions

Cause

This has been confirmed as expected by Engineering team.

Resolution

This behaviour was confirmed as expected by Engineering team in some scenarios.

For example:

  • Scenario: If student fails the course, then system will automatically create the next set of online records for the student, copying the progress data of the content objects from the previous launch.
  • Example: A course having 3 content objects and an exam object (or any other assessment), and user went through the first three content objects successfully and then user failed the assessment. At this point if the system records failure event, in the same time the system also creates a new set of online records for this user and for this item and copies all the progress data from the previous launch for the 3 content objects but it will not copy the progress data of the exam.

Keywords

KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-DB , DB Data & Services , How To

Product

SAP SuccessFactors Learning all versions