2535297 - On Every Save Workflow Rule Triggered on Object Creation

SAP Knowledge Base Article - Public

2535297 - On Every Save Workflow Rule Triggered on Object Creation

Symptom

You created a workflow rule for a object with timing 'on every save' that is getting triggered when you just create it.

Reproducing the Issue

  1. Login in the system.
  2. Create an object (i. e. an Opportunity) that has a workflow rule defined to trigger on every save of it.

You notice that the workflow rule was triggered when you just created the object.

Cause

When an object is created in the system, a 'save' action is triggered. We can understand 'on create only' workflow timing as 'on first save only'.

Resolution

This is the system standard behavior. If you need your 'on every save' workflow rules not triggering on object creations, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (servicecenter@sap.com).

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://ideas.sap.com/SAPCloudforCustomer

 

 

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711