2535138 - How Basic Search works

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2535138 - How Basic Search works


How does Basic Search Works

Reproducing the Issue

  • Go to any Work Center View, example Accounts.
  • In the Search field enter a string and click search.
  • No results shown even though the string is available in the fields.


This is expected system behavior


  • Let us take an example, If there a data IPad-Offline.
  • If you search Offline in the basic search, not results are fetched.
  • The reason is Ipad-Offline is considered as one word if there is a - used.
  • So here the search should be done with *, example; *Ipad* or *Offline* will fetch the value.
  • Whereas if the word is Ipad:Offline, then if you search Ipad or Offline it will fetch the result, because here the Ipad and Offline are 2 different words as there is a : used.



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