SAP Knowledge Base Article - Public

2534935 - Unable to Edit Dependents Information due to application error

Symptom

While editing the details of Dependents, we are getting Application error.

Environment

SuccessFactors

Employee Central 2.0

Reproducing the Issue

Login/proxy as "user".

GoTo Dependents portlet.

Click on Edit Details.

dep app error.png

Cause

A conversion error between picklist and string types.

Resolution

Some field previously being handled as a string was later associated to a picklist, resulting in conversion error.

See Also

 2465463 - Application Error when changing a Picklist value or when Editing a portlet or importing data (Format error converting NaN)

Keywords

"fingerprint=634adef51c6ceea8db32f39455f3587ca912cc6a", "Errormarshallingjava.lang.Long:Format error converting NaN.", Format error converting NaN , KBA , application error on editing dependent , format error converting nan , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors HCM Core all versions