2534774 - An error was encountered during the conversion process. Please check your settings and try again in SAP Analytics Cloud (BOC)

SAP Knowledge Base Article - Public

2534774 - An error was encountered during the conversion process. Please check your settings and try again in SAP Analytics Cloud (BOC)

Symptom

An error was encountered during the conversion process. Please check your settings and try again. in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Switch your SAP Analytics Cloud tenant to SAML SSO authentication
  2. Attempt to switch your SAP Analytics Cloud tenant back to SAP Cloud Identity (default) authentication
  3. Notice the error

Cause

This issue is caused by an internal configuration issue in the SAP Analytics Cloud tenant.

Resolution

Please contact SAP Analytics Cloud Product Support at component LOD-ANA-BI via Expert Chat or Incident

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SAML, SSO, Identity, Change, Switch, Revert , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0