2534326 - Marketing Attribute Sets Has The Same Value for a Single Marketing Attribute.

SAP Knowledge Base Article - Public

2534326 - Marketing Attribute Sets Has The Same Value for a Single Marketing Attribute.

Symptom

The Value of the Marketing Attribute sets shows identical values in the field if it is linked to the same Marketing Attribute.

Reproducing the Issue

  1. Go to Customer work center.
  2. Go to the Marketing Attributes facet.
  3. Add some Marketing Attribute sets which belongs to the same Marketing Attribute.

The value of the Marketing attribute set in the field shows the same data and it cannot be changed.

Cause

This is the current system behavior.

Resolution

If the same Marketing attribute is included in two different Marketing sets then only one value can be set for it if both sets are included in the account .
If expectation is to include different values , then you need to create different attributes and add them to the Marketing Attributes.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711