SAP Knowledge Base Article - Public

2533962 - Report Center - 'Error Occurred while Fetching labels'

Symptom

You face the below symtoms when accessing the Report Center:

  • Error message saying 'Error Occurred while Fetching Labels'.

errorlabels.jpg

Environment

  • SAP SuccessFactors HCM Core

  • Report Center

Reproducing the Issue

  1. Reporting
  2. Report Center
  3. Following Error Occurs: 'Error occurred while fetching labels'.

Cause

This issue is caused because there is a prerequisite that needs to be checked in provisioning Enable Generic Objects - requires "Enable the Attachment Manager". NOTE: This is only an issue for non-EC customers.

enableGOss.jpg

Resolution

If you have Partner Provisioning, this can be completed by your Partner. If not, please raise an incident with support under the componenet LOD-SF-ANA-RCT highlighting this KBA.

Keywords

  • Report Center
  • Labels
  • 1708
  • ORD
  • Ad Hoc
  • ODS
, KBA , LOD-SF-ANA-RCT , Report Center , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Suite all versions