SAP Knowledge Base Article - Public

2533948 - Global Search Does Not Return Results for JAM Feeds

Symptom

The Global Search does not return any results for JAM Feeds.

Reproducing the Issue

Pre-requisites:

Your SAP Hybris Cloud for Customer system is already integrated with JAM.

  1. Log into the system.
  2. Click the Global search icon.
  3. Choose Feed as category.
  4. Enter the value ABC (ABC represents the entered value).
  5. Click the Search icon.

The search does not return any results.

Cause

This is the expected system behaviour.

Resolution

The Global Search only returns results for native feeds and not for Jam Feeds.

Keywords

KBA , SRD-CC-FED , Feeds , Product Enhancement

Product

SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708