SAP Knowledge Base Article - Public

2533915 - SAP SuccessFactors SSL Certificate Renewal Schedule and Public Certificate Repository

Symptom

In our ongoing efforts to build and manage transparency with our customers, we are happy to publish our SSL certificate life-cycle in advance to enable your environment with the latest secured SSL certificates. This knowledge article will be used to consolidate and publish all SSL certificates with their tentative deployment date and public certificate download links. This article also contains an FAQ section with relevant information on this topic. We highly recommend you to read the FAQ section before reporting any tickets.

SSL Certificate Renewal Notifications will be published 90 and 60 days prior to the certificate expiration date to remind you of the “call to action”. Be advised that we will initiate the deployment process 30 days prior to the certificate expiration date. You will receive a final notification 7 days prior to the deployment of the certificate. We encourage you to bookmark this knowledge article. If you are not familiar with making the required changes, please notify your company's internal IT department and request for the changes to be made as soon as possible.

Note: all certificate renewals in 2018 will contain a new Digicert Intermediate in the chain hierarchy.  This new intermediate can be found in the Attachments section under "DigicertIntermediateCA_Install.cer".

Environment

SuccessFactors BizX Suite

SAP SuccessFactors HCM Suite All Versions

Resolution

Schedule for Updating the SSL Certificates:

Certificates Expiring in 2018

Certificate Common Name Tentative Deployment Date Public Certificate Link
*.community-demo.sapjam.com

Oct-2018

Certificate Link: Navigate to the Attachments section and download the "community-demo.sapjam.com2019.cer" file

Validity Start Date: 09-Sept-2018

Validity End Date: 29-Nov-2019

*.communities17.sapjam.com Nov-2018

Certificate Link: Navigate to the Attachments section and download the "communities17.sapjam.com2019.cer" file

Validity Start Date: 10 -Sept-2018

Validity End Date: 09-Dec-2019

*.sapsf.com (GOST) Nov-2018

Certificate Link: Navigate to the Attachments section and download the "sapsf.com-gost2019.cer" file

Validity Start Date: 17-Sept-2018

Validity End Date: 14-Dec-2019



Certificates Expiring in 2019

Certificate Common Name Tentative Deployment Date Public Certificate Link
*.communities12.sapjam.com  Jan-2019

Certificate Link: Navigate to the Attachments section and download the "communities12.sapjam.com2019.cer" file

Validity Start Date: 11-Jun-2018

Validity End Date: 06-Feb-2019

*.lms.sapsf.eu          Feb-2019

Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.eu2019.cer" file

Validity Start Date: 19-Jun-2018

Validity End Date: 08-Mar-2019

*.cubetree.com Feb-2019

Certificate Link: *.cubetree.com

Validity Start Date: 03-Jan-2018

Validity End Date: 24-Mar-2019

*.successfactors.com Apr-2019

Certificate Link: Navigate to the Attachments section and download the "successfactors.com2019.cer" file

Validity Start Date: 22-May-2018

Validity End Date: 10-May-2019

*.scdemo.successfactors.com

Aug-2019

Certificate Link: Navigate to the Attachments section and download the "scdemo.successfactors.com2019.cer" file

Validity Start Date: 24-Jun-2018

Validity End Date: 19-Sep-2019

*.lms.sapsf.com April -2019

Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.com2019.cer" file

Validity Start Date: 06-Mar-2018

Validity End Date: 31-May-2019

plateau.com (SHIB) April-2019

Certificate Link: Navigate to the Attachments section and download the "plateau.com_shib_2019.cer" file

Validity Start Date: 02-May-2018

Validity End Date: 04-May-2019

*.sapjam.com May-2019

Certificate Link: Navigate to the Attachments section and download the "sapjam.com2019.cer" file

Validity Start Date: 13-Apr-2018

Validity End Date: 14-Jun-2019

demodeveloper.sapjam.com May-2019

Certificate Link: Navigate to the Attachments section and download the "demodeveloper.sapjam.com2019.cer" file

Validity Start Date: 13-Apr-2018

Validity End Date: 13-Jun-2019

sftp4.successfactors.com Jun-2019

Certificate Link: Navigate to the Attachments section and download the "sftp4.successfactors.com2019.cer" file

Validity Start Date: 25-Apr-2018

Validity End Date: 07-Jul-2019

sftp10.successfactors.com Jun-2019

Certificate Link: Navigate to the Attachments section and download the "sftp10.successfactors.com2019.cer" file

Validity Start Date: 25-Apr-2018

Validity End Date: 07-Jul-2019

sftp-f.successfactors.com Jun-2019

Certificate Link: Navigate to the Attachments section and download the "sftp-f.successfactors.com2019" file

Validity Start Date: 17-Apr-2018

Validity End Date: 08-Jul-2019

*.sapsf.eu Jun-2019

Certificate Link: Navigate to the Attachments section and download the "sapsf.eu2019.cer" file

Validity Start Date: 13-Apr-2018

Validity End Date: 06-Jul-2019

*.successfactors.eu Jun-2019

Certificate Link: Navigate to the Attachments section and download the "successfactors.eu2019.cer" file

Validity Start Date: 16-Apr-2018

Validity End Date: 12-Jul-2019

plateau.com Jun-2019

Certificate Link: Navigate to the Attachments section and download the "plateau.com2019.cer" file

Validity Start Date: 02-May-2018

Validity End Date: 31-Jul-2019

*.lms.sapsf.cn           Jul-2019

Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.cn2019.cer" file

Validity Start Date: 03-Jun-2018

Validity End Date: 12-Aug-2019

*.sapsf.cn Jul-2019

Certificate Link: Navigate to the Attachments section and download the "sapsf.cn2019.cer" file

Validity Start Date: 24-May-2018

Validity End Date: 11-Aug-2019

jam15.sapsf.cn Jul-2019

Certificate Link: Navigate to the Attachments section and download the "jam15.sapsf.cn2019.cer" file

Validity Start Date: 13-Aug-2018

Validity End Date: 15-Aug-2019

prodftp2.successfactors.eu Jul-2019

Certificate Link: Navigate to the Attachments section and download the "prodftp2.successfactors.eu2019.cer" file

Validity Start Date: 13-May-2018

Validity End Date: 01-Aug-2019

sftp012.successfactors.eu Jul-2019

Certificate Link: Navigate to the Attachments section and download the "sftp012.successfactors.eu2019.cer" file

Validity Start Date: 13-May-2018

Validity End Date: 01-Aug-2019

*.stage.jobs2web.com July-2019

Certificate Link: Navigate to the Attachments section and download the "stage.jobs2web.com2019.cer" file

Validity Start Date: 24-May-2018

Validity End Date: 23-Aug-2019

jam16.sapjam.com 

Sept-2019

Certificate Link: Navigate to the Attachments section and download the "jam16-sapjam.com2019.cer" file

Validity Start Date: 29-July-2018

Validity End Date: 27-Oct-2019

recruiting.siemens.successfactors.eu Sept-2019

Certificate Link: Navigate to the Attachments section and download the "recruiting.siemens.successfactors.eu2019.cer" file

Validity Start Date: 09-Jul-2018

Validity End Date: 08-Oct-2019

*.sapsf.com Oct-2019

Certificate Link: Navigate to the Attachments section and download the "sapsf.com2019.cer" file

Validity Start Date: 05-Aug-2018

Validity End Date: 02-Nov-2019

See Also

Frequently Asked Questions:

Q: How do I know if I am impacted by the certificate renewal?

A: You will be impacted by the certificate renewal activity, only if:

Q: Are there any changes with the new certificates?
A: New certificates in 2018 will be issued with different trust chains (intermediate and root certificates). If you pin the new certificate, then you need to import the required certificates to ensure that the trust chain is complete.

Q: If I pin the new certificate Do I need to install the intermediate certificate?
A: Yes. Navigate to the Attachments section and download the "DigicertIntermediateCA_Install.cer" and install the new Intermediate . This is applicable for all SSL certificates issued in 2018.

Q: Why do I need to install the intermediate certificate?
A: When installing a Symantec SSL certificate, it is essential to install the correct Intermediate CA at the same time as the SSL certificate. This ensures that the SSL certificate is fully trusted by all browsers and client computers which prevents errors from appearing when users visit a secure website.

Q: How do I download or install the certificate?
A: You must have admin access to the server where you need to install the certificate. If you do not have access to your company's SSL server, notify your IT team and provide them the respective certificate download link from the above table.

Q: Why are some of the certificates getting renewed prior to their schedule?
A: Version 70 of the Chrome browser is due for release in the year 2018 (beta version in September 2018 and stable version in October 2018). This version of the Chrome browser will distrust any Symantec-issued from their old PKI infrastructure. Therefore, we are replacing the existing certificates with the new Digicert PKI ahead of the Sept timeline.  The certificate will then follow it's regular renewal timeline listed in the table.

Q: I notice a discrepancy in the validity start date and end date mentioned in this knowledge article table and my downloaded certificate. What does this indicate?
A: Sometimes, due to time zone difference, you may see a different date in the downloaded certificate. There is no impact on the certificate update activity due to this. You will be renewing the certificate well in advance, before the certificate expiry date. You will receive a final notification 7 days prior to the deployment of the certificate.

Keywords

  • SuccessFactors certificate renewal
  • Update certificate
  • SSL
  • Certificate renewal schedule.
, KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , How To

Product

SAP SuccessFactors HCM Suite all versions

Attachments

jam15.sapsf.cn2019.cer
demodeveloper.sapjam.com2019.cer
lms.sapsf.com2019.cer
sapjam.com2019.cer
sapsf.eu2019.cer
sftp8.successfactors.com2019.cer
successfactors.eu2019.cer
sftp10.successfactors.com2019.cer
sftp4.successfactors.com2019.cer
sftp012.successfactors.eu2019.cer
prodftp2.successfactors.eu2019.cer
sftp-f.successfactors.com2019.cer
plateau.com_shib_2019.cer
stage.jobs2web.com2019.cer
plateau.com2019.cer
communities12.sapjam.com2019.cer
lms.sapsf.cn2019.cer
sapsf.cn2019.cer
DigicertIntermediateCA_Install.cer
lms.sapsf.eu2019.cer
scdemo.successfactors.com2019.cer
recruiting.siemens.successfactors.eu2019.cer
jam16-sapjam.com2019.cer
sapsf.com2019.cer
community-demo.sapjam.com2019.cer
sapsf.com-gost2019.cer
communities17.sapjam.com2019.cer
successfactors.com2019.cer