SAP Knowledge Base Article - Public

2533915 - SAP SuccessFactors SSL Certificate Renewal Schedule and Public Certificate Repository

Symptom

In our ongoing efforts to build and manage transparency with our customers, we are happy to publish our SSL certificate life-cycle in advance to enable your environment with the latest secured SSL certificates. This knowledge article will be used to consolidate and publish all SSL certificates with their tentative deployment date and public certificate download links. This article also contains an FAQ section with relevant information on this topic. We highly recommend you to read the FAQ section before reporting any tickets.

SSL Certificate Renewal Notifications will be published 90 and 60 days prior to the certificate expiration date to remind you of the “call to action”. Be advised that we will initiate the deployment process 30 days prior to the certificate expiration date. You will receive a final notification 7 days prior to the deployment of the certificate. We encourage you to bookmark this knowledge article. If you are not familiar with making the required changes, please notify your company's internal IT department and request for the changes to be made as soon as possible.

Environment

SAP SuccessFactors HCM Suite

Resolution

Schedule for Updating the SSL Certificates:


Certificates Expiring in 2019

Certificate Common Name Tentative Deployment Date Public Certificate Link
*.lms.sapsf.cn           Jul-2019

Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.cn2020.cer" file

Validity Start Date: 21-May-2019

Validity End Date: 21-May-2020

*.sapsf.cn Jul-2019

Certificate Link: Navigate to the Attachments section and download the "sapsf.cn2019.cer" file

Validity Start Date: 24-May-2018

Validity End Date: 11-Aug-2019

jam15.sapsf.cn Jul-2019

Certificate Link: Navigate to the Attachments section and download the "jam15.sapsf.cn2020.cer" file

Validity Start Date: 19-May-2019

Validity End Date: 14-Aug-2020

*.stage.jobs2web.com July-2019

Certificate Link: Navigate to the Attachments section and download the "stage.jobs2web.com2020.cer" file

Validity Start Date: 27-May-2019

Validity End Date: 22-Aug-2020

*.scdemo.successfactors.com Aug-2019

Certificate Link: Navigate to the Attachments section and download the "scdemo.successfactors.com2019.cer" file

Validity Start Date: 24-Jun-2018

Validity End Date: 19-Sep-2019

jam16.sapjam.com 

Sept-2019

Certificate Link: Navigate to the Attachments section and download the "jam16-sapjam.com2019.cer" file

Validity Start Date: 29-July-2018

Validity End Date: 27-Oct-2019

recruiting.siemens.successfactors.eu Sept-2019

Certificate Link: Navigate to the Attachments section and download the "recruiting.siemens.successfactors.eu2019.cer" file

Validity Start Date: 09-Jul-2018

Validity End Date: 08-Oct-2019

*.sapsf.com Oct-2019

Certificate Link: Navigate to the Attachments section and download the "sapsf.com2019.cer" file

Validity Start Date: 05-Aug-2018

Validity End Date: 02-Nov-2019

*.sapsf.com (GOST) Nov-2019

Certificate Link: Navigate to the Attachments section and download the "sapsf.com-gost2019.cer" file

Validity Start Date: 17-Sept-2018

Validity End Date: 14-Dec-2019

Certificates Expiring in 2020
*.lms.sapsf.eu    Feb-2020

Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.eu2020.cer" file

Validity Start Date: 9-Dec-2018

Validity End Date: 07-Mar-2020

plateau.com Jun-2020

Certificate Link: Navigate to the Attachments section and download the "plateau.com2020.cer" file

Validity Start Date: 02-May-2019

Validity End Date: 30-Jul-2020

plateau.com (SHIB) April-2020

Certificate Link: Navigate to the Attachments section and download the "plateau.com_shib_2020.cer" file

Validity Start Date: 10-Feb-2019

Validity End Date: 03-May-2020

*.successfactors.com April-2020

Certificate Link: Navigate to the Attachments section and download the "successfactors.com2020.cer" file


Validity Start Date: 10-Feb-2019

Validity End Date: 9-May-2020

*.lms.sapsf.com April-2020

Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.com2020.cer" file

Validity Start Date: 06-Mar-2019

Validity End Date: 30-May-2020

*.sapjam.com May-2020

Certificate Link: Navigate to the Attachments section and download the "sapjam.com2020.cer" file

Validity Start Date: 17-Mar-2019

Validity End Date: 13-Jun-2020

demodeveloper.sapjam.com May-2020

Certificate Link: Navigate to the Attachments section and download the "demodeveloper.sapjam.com2020.cer" file

Validity Start Date: 17-Mar-2018

Validity End Date: 12-Jun-2020

*.sapsf.eu Jun-2020

Certificate Link: Navigate to the Attachments section and download the "sapsf.eu2020.cer" file

Validity Start Date: 10-Apr-2019

Validity End Date: 05-Jul-2020

*.successfactors.eu Jun-2020

Certificate Link: Navigate to the Attachments section and download the "successfactors.eu2020.cer" file

Validity Start Date: 16-Apr-2019

Validity End Date: 11-Jul-2020

See Also

Frequently Asked Questions:

Q: How do I know if I am impacted by the certificate renewal?

A: You will be impacted by the certificate renewal activity, only if:

Q: If I pin the new certificate Do I need to install the intermediate certificate?

A: Yes, if this is the first time installing a certificate. Navigate to the Attachments section and download the "DigicertIntermediateCA_Install.cer" and install the new Intermediate .

Q: Why do I need to install the intermediate certificate?
A: When installing a Symantec SSL certificate, it is essential to install the correct Intermediate CA at the same time as the SSL certificate. This ensures that the SSL certificate is fully trusted by all browsers and client computers which prevents errors from appearing when users visit a secure website.

Q: How do I download or install the certificate?
A: You must have admin access to the server where you need to install the certificate. If you do not have access to your company's SSL server, notify your IT team and provide them the respective certificate download link from the above table.

Q: I notice a discrepancy in the validity start date and end date mentioned in this knowledge article table and my downloaded certificate. What does this indicate?

A: Sometimes, due to time zone difference, you may see a different date in the downloaded certificate. There is no impact on the certificate update activity due to this. You will be renewing the certificate well in advance, before the certificate expiry date. You will receive a final notification 7 days prior to the deployment of the certificate.

Keywords

SuccessFactors certificate renewal, Update certificate, SSL, Certificate renewal schedule , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors HCM Suite all versions

Attachments

demodeveloper.sapjam.com2020.cer
sapjam.com2020.cer
lms.sapsf.com2020.cer
sapsf.cn2019.cer
sapsf.com-gost2019.cer
communities17.sapjam.com2019.cer
plateau.com_shib_2020.cer
successfactors.com2020.cer
sapsf.eu2020.cer
successfactors.eu2020.cer
lms.sapsf.eu2020.cer
cubetree2020.cer
community-demo.sapjam.com2019.cer
sapsf.com2019.cer
communities12.sapjam.com2019.cer
DigicertIntermediateCA_Install.cer
scdemo.successfactors.com2019.cer
recruiting.siemens.successfactors.eu2019.cer
jam16-sapjam.com2019.cer
plateau.com2020.cer
jam15.sapsf.cn2020.cer
lms.sapsf.cn2020.cer
stage.jobs2web.com2020.cer