In our ongoing efforts to build and manage transparency with our customers, we are happy to publish our SSL certificate life-cycle in advance to enable your environment with the latest secured SSL certificates. This knowledge article will be used to consolidate and publish all SSL certificates with their tentative deployment date and public certificate download links. This article also contains an FAQ section with relevant information on this topic. We highly recommend you to read the FAQ section before reporting any tickets.
SSL Certificate Renewal Notifications will be published 90 and 60 days prior to the certificate expiration date to remind you of the “call to action”. Be advised that we will initiate the deployment process 30 days prior to the certificate expiration date. You will receive a final notification 7 days prior to the deployment of the certificate. We encourage you to bookmark this knowledge article. If you are not familiar with making the required changes, please notify your company's internal IT department and request for the changes to be made as soon as possible.
SAP SuccessFactors HCM Suite
Schedule for Updating the SSL Certificates:
Certificates Expiring in 2019
|Certificate Common Name||Tentative Deployment Date||Public Certificate Link|
Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.cn2020.cer" file
Validity Start Date: 21-May-2019
Validity End Date: 21-May-2020
Validity Start Date: 24-May-2018
Validity End Date: 11-Aug-2019
Validity Start Date: 19-May-2019
Validity End Date: 14-Aug-2020
Certificate Link: Navigate to the Attachments section and download the "stage.jobs2web.com2020.cer" file
Validity Start Date: 27-May-2019
Validity End Date: 22-Aug-2020
Validity Start Date: 24-Jun-2018
Validity End Date: 19-Sep-2019
Validity Start Date: 29-July-2018
Validity End Date: 27-Oct-2019
Validity Start Date: 09-Jul-2018
Validity End Date: 08-Oct-2019
Validity Start Date: 05-Aug-2018
Validity End Date: 02-Nov-2019
Validity Start Date: 17-Sept-2018
Validity End Date: 14-Dec-2019
|Certificates Expiring in 2020|
Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.eu2020.cer" file
Validity Start Date: 9-Dec-2018
Validity End Date: 07-Mar-2020
Validity Start Date: 02-May-2019
Validity End Date: 30-Jul-2020
Validity Start Date: 10-Feb-2019
Validity End Date: 03-May-2020
Certificate Link: Navigate to the Attachments section and download the "successfactors.com2020.cer" file
Validity End Date: 9-May-2020
Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.com2020.cer" file
Validity Start Date: 06-Mar-2019
Validity End Date: 30-May-2020
Certificate Link: Navigate to the Attachments section and download the "sapjam.com2020.cer" file
Validity Start Date: 17-Mar-2019
Validity End Date: 13-Jun-2020
Certificate Link: Navigate to the Attachments section and download the "demodeveloper.sapjam.com2020.cer" file
Validity Start Date: 17-Mar-2018
Validity End Date: 12-Jun-2020
Certificate Link: Navigate to the Attachments section and download the "sapsf.eu2020.cer" file
Validity Start Date: 10-Apr-2019
Validity End Date: 05-Jul-2020
Certificate Link: Navigate to the Attachments section and download the "successfactors.eu2020.cer" file
Validity Start Date: 16-Apr-2019
Validity End Date: 11-Jul-2020
Frequently Asked Questions:
Q: How do I know if I am impacted by the certificate renewal?
A: You will be impacted by the certificate renewal activity, only if:
- You are using our APIs (SFAPI/OData API/Adhoc API) and have some integration scenario setup for your SFSF instance.
- You are connecting to some third party SFTP from the SFSF instance for any read/write operation.
- You are using some middleware (E.g: SAP HCI/PI/Boomi) for integration setup.
- The domain for which the certificate is being renewed is the same as the domain you are using to access/connect to your system.
- Check KBA 2509971 - FAQs on the impact of SuccessFactors Certificate Renewal if you use APIs (SFAPI/OData API/adHoc API) for more detail.
Q: If I pin the new certificate Do I need to install the intermediate certificate?
A: Yes, if this is the first time installing a certificate. Navigate to the Attachments section and download the "DigicertIntermediateCA_Install.cer" and install the new Intermediate .
Q: Why do I need to install the intermediate certificate?
A: When installing a Symantec SSL certificate, it is essential to install the correct Intermediate CA at the same time as the SSL certificate. This ensures that the SSL certificate is fully trusted by all browsers and client computers which prevents errors from appearing when users visit a secure website.
Q: How do I download or install the certificate?
A: You must have admin access to the server where you need to install the certificate. If you do not have access to your company's SSL server, notify your IT team and provide them the respective certificate download link from the above table.
Q: I notice a discrepancy in the validity start date and end date mentioned in this knowledge article table and my downloaded certificate. What does this indicate?
A: Sometimes, due to time zone difference, you may see a different date in the downloaded certificate. There is no impact on the certificate update activity due to this. You will be renewing the certificate well in advance, before the certificate expiry date. You will receive a final notification 7 days prior to the deployment of the certificate.
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