2533915 - SAP SuccessFactors SSL Certificate Renewal Schedule and Public Certificate Repository

SAP Knowledge Base Article - Public

2533915 - SAP SuccessFactors SSL Certificate Renewal Schedule and Public Certificate Repository

Symptom

In our ongoing efforts to build and manage transparency with our customers, we are happy to publish our SSL certificate life-cycle in advance to enable your environment with the latest secured SSL certificates. This knowledge article will be used to consolidate and publish all SSL certificates with their tentative deployment date and public certificate download links. This article also contains an FAQ section with relevant information on this topic. We highly recommend you to read the FAQ section before reporting any tickets.

Notifications will be published 90 and 60 days prior to the certificate expiration date to remind you of the “call to action”. Be advised that we will initiate the deployment process only 30 days prior to the certificate expiration date. You will receive a final notification 7 days prior to the deployment of the certificate. We encourage you to bookmark this knowledge article. If you are not familiar with making the required changes, please notify your company's internal IT department and request for the changes to be made as soon as possible.

Environment

SuccessFactors BizX Suite

SAP SuccessFactors HCM Suite All Versions

Resolution

Schedule for Updating the SSL Certificates:

Certificates Expiring in 2018

Sl No. Certificate Common Name Tentative Deployment Date Public Certificate Link
1 *.sapjam.com May-2018

Certificate Link: Navigate to the Attachments section and download the "sapjam.com2019.cer" file

Validity Start Date: 13-Apr-2018

Validity End Date: 14-Jun-2019

2 *.sapsf.eu Jun-2018

Certificate Link: Navigate to the Attachments section and download the "sapsf.eu2019.cer" file

Validity Start Date: 13-Apr-2018

Validity End Date: 06-Jul-2019

3 sftp10.successfactors.com Jun-2018

Certificate Link: Navigate to the Attachments section and download the "sftp10.successfactors.com2019.cer" file

Validity Start Date: 25-Apr-2018

Validity End Date: 07-Jul-2019

4 sftp4.successfactors.com Jun-2018

Certificate Link: Navigate to the Attachments section and download the "sftp4.successfactors.com2019.cer" file

Validity Start Date: 25-Apr-2018

Validity End Date: 07-Jul-2019

5 sftp8.successfactors.com Jun-2018

Certificate Link: Navigate to the Attachments section and download the "sftp8.successfactors.com2019.cer" file

Validity Start Date: 25-Apr-2018

Validity End Date: 07-Jul-2019

6 *.successfactors.eu Jun-2018

Certificate Link: Navigate to the Attachments section and download the "successfactors.eu2019.cer" file

Validity Start Date: 16-Apr-2018

Validity End Date: 12-Jul-2019

7 plateau.com Jul-2018

Certificate Link: Navigate to the Attachments section and download the "plateau.successfactors.com2019.cer" file

Validity Start Date: 02-May-2018

Validity End Date: 31-Jul-2019

8 prodftp2.successfactors.eu Jul-2018

Certificate Link: Navigate to the Attachments section and download the "prodftp2.successfactors.eu2019.cer" file

Validity Start Date: 13-May-2018

Validity End Date: 01-Aug-2019

9 sftp012.successfactors.eu Jul-2018

Certificate Link: Navigate to the Attachments section and download the "sftp012.successfactors.eu2019.cer" file

Validity Start Date: 13-May-2018

Validity End Date: 01-Aug-2019

10 *.stage.jobs2web.com Jul-2018

Certificate Link: Navigate to the Attachments section and download the "stage.jobs2web.com.cer" file

Validity Start Date: 23-Aug-2017

Validity End Date: 24-Aug-2018

11 *.scdemo.successfactors.com Aug-2018

Certificate Link: *.scdemo.successfactors.com

Validity Start Date: 20-Sep-2016

Validity End Date: 20-Sep-2018

12 recruiting.siemens.successfactors.eu Aug-2018

Certificate Link: recruiting.siemens.successfactors.eu

Validity Start Date: 25-Jul-2017

Validity End Date: 07-Oct-2018

13 *.sapsf.com Aug-2018

Certificate Link: *.sapsf.com

Validity Start Date: 23-Aug-2016

Validity End Date: 02-Nov-2018

14 *.community-demo.sapjam.com Aug-2018

Certificate Link: *.community-demo.sapjam.com

Validity Start Date: 28-Nov-2016

Validity End Date: 29-Nov-2018

15 *.communities17.sapjam.com Aug-2018

Certificate Link: *.communities17.sapjam.com

Validity Start Date: 12-Sep-2017

Validity End Date: 09-Dec-2018

16 *.sapsf.com (GOST) Sep-2018

Certificate Link: *.sapsf.com (GOST)

Validity Start Date: 26-Sep-2017

Validity End Date: 14-Dec-2018



Certificates Expiring in 2019

Sl No. Certificate Common Name Tentative Deployment Date Public Certificate Link
1 sftp-f.successfactors.com Jun-2018

Certificate Link: Navigate to the Attachments section and download the "sftp-f.successfactors.com2019" file

Validity Start Date: 17-Apr-2018

Validity End Date: 08-Jul-2019

2 *.lms.sapsf.com May-2018

Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.com2019.cer" file

Validity Start Date: 06-Mar-2018

Validity End Date: 31-May-2019

3 demodeveloper.sapjam.com May-2018

Certificate Link: Navigate to the Attachments section and download the "demodeveloper.sapjam.com2019.cer" file

Validity Start Date: 13-Apr-2018

Validity End Date: 13-Jun-2019

4 *.communities12.sapjam.com  Sep-2018

Certificate Link: Navigate to the Attachments section and download the "communities12.sapjam.com2019.cer" file

Validity Start Date: 14-Nov-2017

Validity End Date: 06-Feb-2019

5 *.lms.sapsf.eu          Sep-2018

Certificate Link: *.lms.sapsf.eu

Validity Start Date: 07-Mar-2017

Validity End Date: 08-Mar-2019

6 *.lms.sapsf.cn           Sep-2018

Certificate Link: Navigate to the Attachments section and download the "lms.sapsf.cn.cer" file

Validity Start Date: 11-Aug-2016

Validity End Date: 12-Aug-2019

7 *.sapsf.cn Sep-2018

Certificate Link: Navigate to the Attachments section and download the "sapsf.cn.cer" file

Validity Start Date: 10-Aug-2016

Validity End Date: 11-Aug-2019

8 *.gadgets-jam15.sapsf.cn                                                         Sep-2018

Certificate Link: Navigate to the Attachments section and download the "gadgets-jam15.sapsf.cn.cer" file

Validity Start Date: 11-Aug-2016

Validity End Date: 12-Aug-2019

9 *.successfactors.com Sep-2018

Certificate Link: *.successfactors.com

Validity Start Date: 10-May-2017

Validity End Date: 10-May-2019

10 *.cubetree.com Mar-2019

Certificate Link: *.cubetree.com

Validity Start Date: 03-Jan-2018

Validity End Date: 24-Mar-2019

See Also

Frequently Asked Questions:

Q: What are these certificates used for?
A: These certificates are used for the SSL/TLS handshake that any system using the 'secure' protocol does before allowing connection to/from the system. In our case, SuccessFactors uses the 'secure' HTTPS protocol and hence the SSL handshake is must for any system to connect to these URLs.

Q: How do I know if I am impacted by the certificate renewal?

A: You will be impacted by the certificate renewal activity, only if:

Q: Are there any changes with the new certificates?
A: New certificates will be issued with different trust chains (intermediate and root certificates). If you pin the new certificate, then you need to import the required certificates to ensure that the trust chain is complete.

Q: If I pin the new certificate Do I need to install the intermediate certificate?
A: Yes. Click here to download and install the new SHA-2 Intermediate CAs (under SHA-1 Root). This is applicable for all SSL certificates issued after 1st December, 2017.

Q: Why do I need to install the intermediate certificate?
A: When installing a Symantec SSL certificate, it is essential to install the correct Intermediate CA at the same time as the SSL certificate. This ensures that the SSL certificate is fully trusted by all browsers and client computers which prevents errors from appearing when users visit a secure website.

Q: How do I download or install the certificate?
A: You must have admin access to the server where you need to install the certificate. If you do not have access to your company's SSL server, notify your IT team and provide them the respective certificate download link from the above table.

Q: Why are the certificates getting renewed prior to their schedule?
A: The version 70 of the Chrome browser is due for release in the year 2018 (beta version in September 2018 and stable version in October 2018). This version of the Chrome browser will distrust any Symantec-issued certificates prior to December 1, 2017, or from their old PKI infrastructure. Therefore, we are renewing the existing certificates prior to their schedule so that their replacements can be issued prior to the version 70 release of the Chrome browser.

Q: I notice a discrepancy in the validity start date and end date mentioned in this knowledge article table and my downloaded certificate. What does this indicate?
A: Sometimes, due to time zone difference, you may see a different date in the downloaded certificate. There is no impact on the certificate update activity due to this. You will be renewing the certificate well in advance, before the certificate expiry date. You will receive a final notification 7 days prior to the deployment of the certificate.

Keywords

  • SuccessFactors certificate renewal
  • Update certificate
  • SSL
  • Certificate renewal schedule.
, KBA , ssl certificates , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , How To

Product

SAP SuccessFactors HCM Suite all versions

Attachments

gadgets-jam15.sapsf.cn.cer
sapsf.cn.cer
lms.sapsf.cn.cer
stage.jobs2web.com.cer
communities12.sapjam.com2019.cer
demodeveloper.sapjam.com2019.cer
lms.sapsf.com2019.cer
sapjam.com2019.cer
sapsf.eu2019.cer
sftp8.successfactors.com2019.cer
successfactors.eu2019.cer
sftp10.successfactors.com2019.cer
sftp4.successfactors.com2019.cer
sftp012.successfactors.eu2019.cer
prodftp2.successfactors.eu2019.cer
plateau.successfactors.com2019.cer
sftp-f.successfactors.com2019.cer