2533425 - WFA User Display Issue - different text formats

SAP Knowledge Base Article - Public

2533425 - WFA User Display Issue - different text formats

Symptom

A user's left side menus in Analytics have differing text styles, like this:

Menu view.PNG

Environment

SAP SuccessFactors - Online Report Designer / Workforce Analytics

Cause

The ORD/WFA user account has ""Visually impaired, fine motor impaired, etc." enabled.  This uses simpler text elements for better access using a screen reader.

Resolution

If the user does need this type of assistance, they are intended to use a screen reader.  Otherwise simply disable the option for the user in Analytics - Admin - User Maintenance and the menus will return to normal.

Keywords

disability , KBA , LOD-SF-WFA-ADM , Admin Tools , Problem

Product

SAP SuccessFactors HCM Core 1705