2533424 - LMS - Cannot Add Related Admin Account to User

SAP Knowledge Base Article - Public

2533424 - LMS - Cannot Add Related Admin Account to User

Symptom

Cannot Add Related Admin Account to User on the User Profile

Environment

SAP SuccessFactors Learning Management System

Reproducing the Issue

1. Go to a user profile

2. View All

3. Notice that the "Related Admin" field is not editable

Cause

You can edit this on the "Admin" account instead of the "User" account

Resolution

1. Go to System Admin >> Admin Management >> Search for the Related Admin

2. Click the Edit Icon

3. On the Related User field, enter the user id

Keywords

LMS, Related Admin, Related User , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508