2533384 - Employee portal has a white space on the top section - Onboarding

SAP Knowledge Base Article - Public

2533384 - Employee portal has a white space on the top section - Onboarding

Symptom

  • Employee Portal has a white space on the top section of the pages.

Environment

  • Emplyoee Portal

Reproducing the Issue

  • When navigating to the Employee Portal there is a huge white space on the top section of the page.

Cause

  • Uploaded PDF Form under the logo library.

Resolution

1. To resolve you need to remove the PDF file from the Logo Library.

2.Go to Site Actions> Logo Library> Then select the PDF form select Action then the Delete button will appear.

3. Note only Jpeg,png or JPG can be used for the Logo Library.

 

Keywords

  • Employee Portal
  • Logo
  • White Space
  • Onboarding
, KBA , LOD-SF-OBD-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Onboarding all versions