SAP Knowledge Base Article - Public

2533086 - Some of States Name are not in English

Symptom

Some of States name are not in English on customer screen.

Reproducing the Issue

  1. Go to the Customer workcenter.
  2. Go to the Accounts view.
  3. Click on New button to create new account.
  4. Select the Country XYZ (XYZ is name of country).
  5. Click on State field dropdown.

Here some states name are not in English.

Cause

Description of Regions currently maintain according to the description given in ""https://www.iso.org/obp/ui#iso:code:3166:JO"

Resolution

You can adjust the description to your needs in the Fine Tune activity. Kindly follow the below steps:

  1. Go to the Business Configuration workcenter.
  2. Go to the Implementation Projects view.
  3. Select the Implementation Project.
  4. Click on Open Activity List.
  5. Go to the Fine-Tune
  6. Search and Open Activity 'Regions'.
  7. Here you can change the Region description as per your need.
  8. Save.

Keywords

KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer all versions ; SAP HYBRIS C4C CORE all versions