SAP Knowledge Base Article - Public

2533012 - The Marketing Permission Facet is Missing in an Account

Symptom

The Marketing Permission facet is missing in an Account.

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Account view.
  3. Search for any account for e.g. Account ABC(where ABC is the account name) and open it.

You can see the Marketing Permission facet is missing.

Cause

You can find the Marketing Permissions tab in the master data for contacts, individual customers, and leads.This tab/facet is not available for an account.

Resolution

This is an expected system behavior.

See Also

Please refer Help Center document, searching with text :: Configuring Marketing Permissions.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708