SAP Knowledge Base Article - Public

2532429 - Descriptions Missing in Report Charts - Dashboards or Home Page

Symptom

You are viewing dashboards in the Analysis workcenter and you notice that in some report charts, the description for some bars is missing. The same may happen when you view a report tile on your home page.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Analysis work center, view Dashboards.
  2. Open the desired dashboard and execute it.
  3. One of the used report views is a chart, for example of the type Bar. Let us assume that this bar chart has 10 bars.

The description of each bar is missing in some cases. Only a few descriptions are shown.

Alternatively, open your home page and check a report tile which shows a chart e.g. with 10 bars. The same behaviour can be observed here as well.

Cause

There is not enough space to display each description. This is often the case when there is more than 1 characteristic in the rows or when there are a lot of bars in the chart.

Resolution

This is the correct behaviour. It is not possible to show all descriptions if the space does not allow a readable display. You can use the following options to try and optimize this:

  1. For dashboards: The display is slightly different in RUI than in HTML5 due to different technologies used. Check the same dashboard in RUI - generally it allows for more space and will show more descriptions.
  2. For dashboards: Use the Drill Down (HTML5) or Inspect (RUI) feature. In both UIs, this button can be found in the top right corner of the dashboard report. This will expand the chart and give more space for descriptions to be shown.
  3. You can open the report via the Analyze Data button and view all required details there.
  4. Change the report view so only one characteristic is included in the rows. Save this as a new report view and use it in your dashboard / home tile.
  5. For tiles on the Home page: We are currently checking if the home page in RUI can be changed to allow the resizing of tiles, similarly to HTML5. This way, there will be more space to display descriptions. However this is still in planning and no release date can be confirmed at this stage. 

Keywords

report chart, wrong chart, home, dashboard, description, legend, analytics, label missing , KBA , AP-RC-ANA-UI , C4C, ByD, Travel: Analytics UI Framework , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708