SAP Knowledge Base Article - Public

2532305 - Sales Order Preview Does Not Show Pricing Elements

Symptom

Sales documents are missing data from pricing fields.

 

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Orders view.
  3. Open any sales order.
  4. Go to the Products facet.
  5. Note that data is maintained in Total Pricing.
  6. Go to Actions.
  7. Select Preview.
  8. Result: Pricing elements are missing.

Cause

In your ERP system, sales orders are not configured for price printing.

Resolution

Configure condition type in ERP, so that it is marked for print.

Keywords

KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708