You want to create a sales order as a follow up document of sales quote and you see that the new button is grayed out
Reproducing the Issue
- Go to Sales Work center.
- Go to Sales Quote view.
- Select show all and find for the quote XYZ. (where XYZ is the ID of the Sales Quote)
- Navigate to Sales Documents facet.
- Go to Sales Order section.
You see that the New button is grayed out.
The moment you create a sales order as a follow up of sales quote , the status of the sales quote will be set to completed and you will not be able to create further documents. As of now , from one sales quote you can create only one sales order.
This is the expected system behavior.
KBA , SRD-CC , Cross Components , How To