2531464 - Unknown Job boards appearing in candidate source.

SAP Knowledge Base Article - Public

2531464 - Unknown Job boards appearing in candidate source.

Symptom

Candidate source in application and ad hoc reports showing an unknown job board

Environment

Successfactors Recruiting Management RCM

Reproducing the Issue

Searching candidate source in ad hoc reports or candidate application.

Cause

Job requisitions are public worldwide and Job Boards can manipulate the job requisition URL to their pages.

The jobPipleline parameter is a way to store the source from external portals or job boards that wants to be addressed in the ad hoc report.

For example the URL below is standard URL

https://career4.successfactors.com/career?career_ns=job_listing&company=COMPANYNAME&navBarLevel=JOB_SEARCH&rcm_site_locale=en_US&career_job_req_id=40121

 A job board can take the URL and manipulate the URL as below.

 https://career4.successfactors.com/career?career_ns=job_listing&company=COMPANYNAME&navBarLevel=JOB_SEARCH&rcm_site_locale=en_US&career_job_req_id=40121&jobPipeline=JobBoard

 This added value "JobBoard" is stored in the Successfactors database.

 This value will be then visible as source in the Application section. and in ad hoc reports.

Equest or job boards do not have to be set up in the customers instance for this to happen.

 

Resolution

Successfactors are unable to do anything about this. If the customer does not want this job board to do this, they will have to address the issue with the job board.

Keywords

equest   , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions