We have enabled the option in Gloabal Variables to update the Object score to Item Grade(I.e. ) but when we complete the course we see that item grade is not updated.
Learning Management System
As per the product design, when you enable the option "Record Learning Event When all content is complete" the content object score will not be copied to item grade level.
To fix the issue you need to uncheck the option "Record Learning Event When all content is complete" as shown in screen shot above and check the option "Record Learning event when content passed" at object level(screen shot below).
Now any user who completes the course will have object score copied to Item grade level.
Record Learning Event When all content is complete
Record Learning event when content passed
Copy object Score to grade LRN-10848 , KBA , LOD-SF-LMS-CNT , Content , Problem