2531322 - LMS Training Planner Request Notification

SAP Knowledge Base Article - Public

2531322 - LMS Training Planner Request Notification

Symptom

Supervisor receives training request notification for rejected courses along with new training request even though the user has not re-submitted the courses under "Rejected Course"

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

1. Create 2 training request (Test 2 and Test3) and send it to supervisor for review
2. As a supervisor, reject both the trainings
3. Now on user's training plan, you can see 2 training course under "Rejected course"
4. Create a 3rd training request (Test 4) and send it to supervisor for review
5. This time the Training Planner Request Notification received by the supervisor contains all three training course details i.e., Test 4 and the rejected courses Test2 and Test3

Cause

This is expected behavior

Resolution

This is expected behavior

See Also

KBA 2413374 - LMS Training Planner - Knowledge Support and Tips

Keywords

training Planner Request Notification, rejected course, training planner , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions