SAP Knowledge Base Article - Public

2531200 - The Option Rules To Define Properties Of Fields Is Unavailble

Symptom

You want to define rules for properties of fields but the value Rule is missing from Change Properties.

Environment

SAP Hybris Cloud for Customer 1708/03

Reproducing the Issue

  1. Go to Customers work center.
  2. Go to Accounts view.
  3. Open Account XYZ(XYZ represents the ID of the Account).
  4. Click on Adapt.
  5. Select Edit Master Layout.
  6. Navigate to facet Tax Numbers.
  7. Hover over field Tax Country.
  8. Click on Change Properties.

The value Rule is missing, hence you cannot define Rules for field properties.

Capture.PNG

Cause

For the following facets we cannot define "Rules" under Change Properties:

  1. Account Hierarchy
  2. Attachments
  3. Tax Numbers
  4. Buying Center
  5. Sales Quotes
  6. Registered Products
  7. Changes
  8. Activities

This is because all these are Embedded Components and for Embedded Components the functionality to define Rules for Properties of fields is not supported.

Resolution

This is the expected system behavior.

If you need this functionality urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (servicecenter@sap.com).
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.
An alternative option may be to check the SAP Customer Influencer Site to submit an idea: https://influence.sap.com/SAPCloudforCustomer

Keywords

Properties ; Fields , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions