SAP Knowledge Base Article - Public

2530649 - Unable to preview question from questions page in a quiz

Symptom

Unable to preview question from questions page in a quiz, as we get below error message

PermissionError.png

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

1. Navigate to LMS Administration->Content->Assessment->Quiz

2. Click on "Add New" and update all the fields

3. Click on "Menu" option and select "Question" option

4. Add new question and fill all the fields.

5. Once the question is created you have an option like "play" button which is used to preview the question created.

6. Once you click on preview you receive the error message"You do not have permission to perform this action".

Cause

A particular workflow is missing from the role assigned to admin.

Resolution

The issue can be fixed by adding the below workflow which is missing from the role assigned to admin.

Workflow: View Library Question

Take the following steps:

System Admin - Security - Role Management - enter role ID effected - click the edit icon

EditWorkflow.png

Select workflows and then select "add one or more from list"

SelectAddOneorMoreFromList.png

Ensure you select Content, then select View Library Question and click add.

AddViewLibraryQuestionWorkflow.png

Now that you have added the "View Library Question" Workflow you should now be able to preview each question using the assessment builder.

Keywords

Unable to Preview questions Question Assessment Preview , KBA , LOD-SF-LMS-ASB , Assessment Builder , Problem

Product

SAP SuccessFactors Learning 1708