SAP Knowledge Base Article - Public

2530646 - LMS: Object Details Hyperlink Appears for Items that have never been Launched

Symptom

A user never launched a specific item but in the User Record's 'Assigned Items', the 'Object Details' hyperlink for that item is showing.

Environment

SAP Successfcators Learning Management System

Cause

There are two reasons why the 'Object Details' hyperlink become available.

  1. When the user launches the item.
  2. When an admin select Related/More > Online Status > Object Details

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Hence, if you are certain that a course has never been launched but the 'Object Details' hyperlink shows up, then an admin clicked the 'Object Details' hyperlink of that item in the Related/More > Online Status.

Resolution

Once the 'Object Details' has been made available, it will not be removed unless you unassign and reassign the item to the user.

Keywords

object details, content, course, item, launch, hyperlink, link, learning, LMS, user , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions