Try to remove a program from a user using the instruction provided in the KBA:
But when you go to user needs management, the option to remove programs is not there. What do you need to do to have this option appear?
SAP SuccessFactors Learning Management System
Reproducing the Issue
Go to Users > Tools > User Needs Mgmt
The "Remove Program" radio button is not there
There is a missing workflow on your user/admin that is why you are unable to see the "Remove Program" radio button
Login as an Admin. If you are logging in on BizX, once logged in go to:
Admin Center > Learning > Learning Administration
Once the LMS page loads, go to
System Admin > Security > Role Management
Search for your Role and Edit
Now go to the Workflow tab. Click the link that says "add one or more from the list"
Under the User Management (you may expand it by clicking on the + sign) put a checkmark on the Unassign Program From User and click on Add
remove, programs , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem