2530636 - LMS - Remove Programs

SAP Knowledge Base Article - Public

2530636 - LMS - Remove Programs

Symptom

Try to remove a program from a user using the instruction provided in the KBA:

https://launchpad.support.sap.com/#/notes/2266807/E

 But when you go to user needs management, the option to remove programs is not there. What do you need to do to have this option appear?

Environment

SAP SuccessFactors Learning Management System

Reproducing the Issue

Go to Users > Tools > User Needs Mgmt

The "Remove Program" radio button is not there

Cause

There is a missing workflow on your user/admin that is why you are unable to see the "Remove Program" radio button

Resolution

Login as an Admin. If you are logging in on BizX, once logged in go to:

Admin Center > Learning > Learning Administration

Once the LMS page loads, go to

System Admin > Security > Role Management

Search for your Role and Edit

Now go to the Workflow tab. Click the link that says "add one or more from the list"

Under the User Management (you may expand it by clicking on the + sign) put a checkmark on the Unassign Program From User and click on Add

Keywords

remove, programs , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708