2530632 - Not able to launch a survey prior to training

SAP Knowledge Base Article - Public

2530632 - Not able to launch a survey prior to training

Symptom

You are trying to configure a survey to launch prior the item's completion.

Environment

SuccessFactors Learning Management System - Content

Reproducing the Issue

  1. Navigate to the Learning Administration
  2. Click Learning > Items
  3. Choose an item and open it
  4. Click More link under Related menu
  5. Select Evaluations tab
  6. You will notice that there are two kinds of surveys and both are launched only after the item's completion.

Cause

LMS does not have the option to launch surveys prior the item's completion.

Resolution

LMS have the option to launch pre-test and post-test for items. Those are configured on the item level, after the Exams are created on Content > Exam Objects.

To proceed on setting pre and post tests for an item, please follow these steps:

  1. Navigate to the Learning Administration
  2. Click Learning > Items
  3. Choose an item and open it
  4. Click Online Content under the Related menu
  5. Add both exams using the drop-down menu and select 'Add Exam'
  6. Save it
  7. Click More link under Related menu
  8. Select Evaluations tab
  9. On Learning Evaluation: Mastery of Content, select the Pre and Post tests from the drop-down

Review the following screenshots that illustrates these steps.

Adding pre and post tests to the item's online content:

pre and post tests.png

Configuring the pre and post tests on Evaluations tab:

pre and post tests1.png

Keywords

Launch survey, Survey prior item completion, Exams, pre-test, post-test , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions