SAP Knowledge Base Article - Public

2530613 - HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud (BOC)


  • HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)
  • The tenant is configured with SAML Single Sign-On (SSO)
  • The metadata.xml for the custom IDP has changed recently


  • SAP Analytics Cloud
  • SAML Identity Provider

Reproducing the Issue

  1. Browse to SAP Analytics Cloud tenant url
  2. Enter SAML logon credentials
  3. Notice the error


SAML Identity Provider has undergone a change which requires re-importing metadata.


If you experience this error after the metadata of the custom SAML Identity Provider has been changed, you need to contact Product Support to import the new metadata.

Next time it is required to restore the default SAP Cloud Identity authentication before the metadata gets changed:

  1. Revert to "SAP Cloud Identity (default)" using the "System > Administration > Security" tab
  2. Repeat the process to switch from "SAP Cloud Identity (default)" to "SAML Single Sign-On (SSO)" ensuring to get a fresh copy of the metadata at "Step 2. Upload Identity Provider metadata"

See Also

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SAP Analytics Cloud 1.0