2530613 - HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud (BOC)

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2530613 - HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud (BOC)

Symptom

  • HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)
  • The tenant is configured with SAML Single Sign-On (SSO)
  • The metadata.xml for the custom IDP has changed recently

Environment

  • SAP Analytics Cloud
  • SAML Identity Provider

Reproducing the Issue

  1. Browse to SAP Analytics Cloud tenant url
  2. Enter SAML logon credentials
  3. Notice the error

Cause

SAML Identity Provider has undergone a change which requires re-importing metadata.

Resolution

If you experience this error after the metadata of the custom SAML Identity Provider has been changed, you need to contact Product Support to import the new metadata.

Next time it is required to restore the default SAP Cloud Identity authentication before the metadata gets changed:

  1. Revert to "SAP Cloud Identity (default)" using the "System > Administration > Security" tab
  2. Repeat the process to switch from "SAP Cloud Identity (default)" to "SAML Single Sign-On (SSO)" ensuring to get a fresh copy of the metadata at "Step 2. Upload Identity Provider metadata"

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SAML, SSO, Security, authentication, 422 , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0