SAP Knowledge Base Article - Public

2530498 - Deactivate E-mails During Migration

Symptom

You want to avoid any mails being sent out of Cloud for Customers system during Production Migration. You have already deactivated all Business Task Management configuration within fine tuning regarding to the objects "Activities, Leads and Opportunities".

You want to make sure that there are no mails send out by the system during the migration.

Cause

When migrating transactional data like Leads automatically, email workflows are triggered.

Resolution

No e-mails will be sent out of the C4C system during migration if you:

  1. De-activate any workflow rules of this objects.
  2. Deactivate all "Business Task Management" configuration within fine tuning regarding to the objects.

Keywords

KBA , LOD-LE-BP-BP , Business Partner , How To

Product

SAP HYBRIS C4C CORE all versions ; SAP Hybris Cloud for Customer 1708