Learning History is not getting uploaded for users in LMS using the import tool.File getting failed with message "Item does not exist"
SAP SuccessFactors Learning
Learning Management System (LMS)
Reproducing the Issue
1.Prepare a file for the Learning History import
2.Upload the file under System Admin>Tools>Import Data>Learning History
3.The file will fail and when you download the result, you will see comment "Item does not exist"
The Item ID was not correct in the feed file
The Item ID provided in the file was 'ABCD' whereas on checking the database and the UI(using the 'Exact' filter), it was seen that there was no item with ID 'ABCD'.
The correct item ID was 'ABCD ' (NOTE: there is an extra space after D).The file has to be corrected to have the item IDs as 'ABCD ' instead of 'ABCD'.
Learning History, Item does not exist, Import tool, upload learning history , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem