SAP Knowledge Base Article - Public

2530035 - Outbound Delivery Record Missing in the Outbound Delivery Performance by Time Report

Symptom

 A sales order contains multiple outbound deliveries. Thus, you expect to see all the outbound deliveries recording in the report Outbound Delivery Performance by Time.

Reproducing the Issue

  1. Go to Supply Planning work center.
  2. Go to Report - List View.
  3. Open Report - Outbound Delivery Performance by Time.
  4. Enter Product ID XXX (XXX stands for the product ID).
  5. Enter Order ID YYY (YYY stands for the sales order ID).
  6. Click Go.
  7. Right click on Delivery Document ID.
  8. Click Move to Rows, you can see that there are only two outbound deliveries shown in the report, however, there are three outbound deliveries referenced to sales order YYY.

Cause

Whenever there are multiple deliveries involved for an order, the report displays only the deliveries having deviation to requested date (i.e. Delivery Date is Oct 1st and Request Date is Oct 2nd) and not the ones which have no deviation(i.e. Delivery Date and Request Date is on the same day). In case all the deliveries have no deviation, the report displays all of them. To summarize, there are three situations:

  • All the deliveries have no deviation to requested date, then report displays all of deliveries.
  • All the deliveries have deviation to requested date, then report displays all of deliveries.
  • Among all the deliveries , some have deviation to requested date , and the else do not, then the report display only the deliveries that having the deviation.

 

Resolution

 Hence for documents with multiple deliveries, if you have to view the deliveries with no deviation, you need to alter the key figures settings as below:

  1. Go to Supply Planning work center.
  2. Go to Report - List View.
  3. Open Report - Outbound Delivery Performance by Time.
  4. Click Settings.
  5. Select Key Figures.
  6. Select the Delivered Quantity field.
  7. Move the field to the right column.
  8. Click Ok.

When you choose to display the delivered quantity, it displays the delivered quantity for every delivery involved and hence picking up the deliveries with no deviation also.

Keywords

KBA , AP-SDM , Supply and Demand Matching , How To

Product

SAP Business ByDesign all versions