2529980 - How to configure the site URL of test instance - Recruiting Marketing

SAP Knowledge Base Article - Public

2529980 - How to configure the site URL of test instance - Recruiting Marketing

Symptom

Customers reporting that their new RMK test instance is down or not accessible. This may be also needed when it is not possible to preview sites using CSB.

Note: The actions mentioned below must be performed by SAP Support or an Implementation Partner team.

Environment

Recruiting

Reproducing the Issue

  1. Log in to command center.
  2. Click on Site Tab > Site Set up.

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  3. Click on Info tab then click on the GO button to access the Site URL.

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  4. Site is not accessible.

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Cause

Site URL has not been configured properly by the partner of the customer.

Resolution

  1. Customer needs to contact their partner to configure the correct Site URL of the new test instance.
  2. Correct Site URL configuration.
  • Rackspace Stage - foldername.valhalla.stage.jobs2web.com  
  • DC12 Stage - foldername.valhalla12.stage.jobs2web.com   
  • DC17 Stage - foldername.valhalla17.stage.jobs2web.com     
  • DC19 Stage - foldername.valhalla19.stage.jobs2web.com

Note: SSL certificates of the all valhalla servers are manage by sap so it should already be installed once deployed to customers.

See Also

https://partneredge.sap.com/en/library/education/products/emp_mng/hcm/implement/conwb/tr_wb_config_rec_marketing.html

Keywords

RMK, Site URL Configuration Preview CSB site , KBA , LOD-SF-RMK-ADM , Administration, Settings, Permissions , How To

Product

SAP SuccessFactors Recruiting all versions