SAP Knowledge Base Article - Public

2529634 - Item revision number seen in user's learning history is not found in LMS


  • In user's learning history completion of item can be seen with revision number that cannot be found in LMS


Learning Management System (LMS)

Reproducing the Issue

1. Create an item in LMS ( item full ID shows ONLINE REVISIONtest (Rev 1 - Sep/5/2017 11:07 AM)

2. Record learning for any test user for this item

3. Run item connector and update revision number to "2" in file you upload to sftp


4. After successfull connector run, navigate to learning > item > search for affected item "REVISIONtest" and as per screenshot below we can see that revision number has been updated


5. Navigate to user's completed items view ( affected user record > "Items completed" tab > check affected item)


6. Click on "View Details" link and you will see that despite updating revision number by connector, we can see revision number 1 below




  • Seeing revision number 1 in user's learning history is expected system behaviour because he has completed affected item before connector updated revision number from 1 to 2.


  • Expected System Behaviour


  • wrong item revision number
  • revision number cannot be found in LMS
, KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ITE , LMS Items , Problem


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