2529247 - Primary location not selected by default when there are multiple locations for a Scheduled offering - LMS

SAP Knowledge Base Article - Public

2529247 - Primary location not selected by default when there are multiple locations for a Scheduled offering - LMS

Symptom

The primary location is blank in the Registration Notification.

Environment

SuccessFactors Learning.

Learning Management System.

Reproducing the Issue

Scheduled offerings can have multiple locations under Resources section of the Segment.

1. Create a Scheduled Offering and add a Primary Location under the Resources section of the segment.

2. Add another location in the Resources section of the segment.

3. Remove the Primary Location from the Resources section.

4. The additional location already present does not get selected as the Primary Location.

This results in the Primary location section of the System Enrollment Notification coming as blank to the user.

Cause

The selection of the secondary resource to become the primary one, when the actual primary resource is removed , is a technical limitation with the old Flex technology.

This will be addressed when we replace Flex in coming releases (no published release date at this time).

Resolution

The primary resource will have to be selected by the admin, by clicking on the radio button, when the actual primary one is removed.

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Keywords

Primary Location, Scheduled offering, Resources , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions