SAP Knowledge Base Article - Public

2528861 - PM Search with Employee First Name or Last Name is not working

Symptom

PM form search with employee's first name or last name is not working.System is not providing any results for the search.Instead it only provides the results when searched by username.

Environment

Performance Management

Reproducing the Issue

-Goto-->Performance Management -->Inbox

-In the search criteria-->Provide user first name or last name-->Autocomplete will not work

-Click on Search-->No Result

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-Now provide the username-->System provides the result

Cause

The following option is enabled in backend Provisioning=>Company Setting page>   "Hide (user name) in the UI"

Resolution

Reach out to Support or your Implementation Partner to get the following option disabled from backend Provisioning.

"Hide (user name) in the UI"

Keywords

KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors HCM Core all versions