2528818 - SystemEnrollmentNotification for contacts of Scheduled Offering - SuccessFactors LMS

SAP Knowledge Base Article - Public

2528818 - SystemEnrollmentNotification for contacts of Scheduled Offering - SuccessFactors LMS

Symptom

When contact is defined in Scheduled offering details and an user is enrolled to the Scheduled offering then the contact does not receive the Contact does not receive SystemEnrollmentNotification.

Environment

SuccessFactors LMS

SuccessFactors Learning

Reproducing the Issue

NA

Cause

If you are referring to contacts on offering details page, then that email address is meant for including the address info in notification to users as scheduled offering contact person email address and system will not generate any notification to that email address. System will generate emails to persons who are added as contacts in Scheduled Offering --> Related More --> Contacts and notify settings for Contacts is meant for these recipients only.

Resolution

Make sure to maintain contacts in Scheduled Offering --> Related More --> Contacts. Contacts.PNG

Send notifications to Contacts is checked in the settings of scheduled offering.

Send.PNG

Keywords

Contacts in scheduled offering , KBA , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions