2528713 - Failed to connect to system using Live Data Connection to SAP S/4HANA Cloud Edition via OAuth in SAP Analytics Cloud

SAP Knowledge Base Article - Public

2528713 - Failed to connect to system using Live Data Connection to SAP S/4HANA Cloud Edition via OAuth in SAP Analytics Cloud

Symptom

After completing the configuration to connect to a Live Data Connection to SAP S/4HANA Cloud Edition via OAuth, you get the error: Failed to connect to system

FailedToConnectToSystem.png

If you capture your Chrome Developer tools, you can see the following error:

Request URL:https://customer.region.sapbusinessobjects.cloud/s4hcremotes/CONNECTIONAME/sap/bw/ina/GetServerInfo?sap-client=100&sap-language=EN&timestamp=1504279731839&sap-sessionviaurl=X
Request Method:GET
Status Code:500 Internal Server Error

Environment

  • SAP Analytics Cloud 2017
  • S/4HANA Cloud Edition

Reproducing the Issue

You completed the required steps to use OAuth connections in S/4HANA according to SAP Analytics Cloud Documentation. When you click OK, you receive the error message.

Cause

The Communication Arrangement settings on S/4HANA Cloud (myXXXXXX.s4hana.ondemand.com) are incorrectly set.

Resolution

Logon to your S/4HANA and modify the Inbound Communication to set the Authentication Method to OAuth 2.0.

See Also

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Keywords

Hybris, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0