2528160 - How to check if the LMS is on AKAMAI or not - Leaning Management System.

SAP Knowledge Base Article - Public

2528160 - How to check if the LMS is on AKAMAI or not - Leaning Management System.

Symptom

Check of whether LMS application is on AKAMAI or not

Environment

SAP SF Leaning Management System.

Resolution

Follow the below steps

1) Go the learning admin side of the application and copy the part of the url from the browser- the url will be of form abc.plateau.com

2) Go to windows search of your laptop/desktop and search for cmd and open command promt.
aka2.png

3) Use ping command in the command promt following the url which you copied in the first step
Screenshot of using the command -

aka3.png

If the result returns contains a server 'akamaiedge' then your LMS is on AKAMAI (full server name highlighted in the 3rd screenshot)

See Also

2298876 - What is Akamai

2318240 - Free iContent Provisioning and Akamai Service - [LMS]

Keywords

AKAMAI CHECK AKAMAI LMS ON AKAMAI USE OF AKAMAI , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508