SAP Knowledge Base Article - Public

2528040 - Cannot Upload Owner of Contacts using Data Migration

Symptom

You do not find an option to upload Contact Owner information via Data Migration tool.

Reproducing the Issue

  1. Go to Business Configuration workcenter.
  2. Select Overview.
  3. Search Migration of Customers.
  4. Download Migration Template from You Can Also link in top right corner of migration screen.
  5. You are not able to find Contact Owner details to fill in the template.

 

Cause

The Customer Migration Tool does not have the possibility to upload or add the Contact Owner data for Customer.

Resolution

To mass create Contact Owner Relationships you can use the Migration object Business Partner Relationship. In the template, relationship type should be filled with BUR027.

Note : The migration tool for Busienss Partner Relationship can only be used to create a Contact Owner. To update or modify the Contact Owner use the Data Workbench Tool and object Contacts.

Keywords

Contact Owner, Migration object Business Partner Relationship , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP Cloud for Customer add-ins all versions