SAP Knowledge Base Article - Public

2527987 - LMS - Is it possible to add custom Syntax Tags to Notification Templates?

Symptom

Can we add Syntax Tags to Notification Templates?

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Logon to the LMS Administration UI
  2. Navigate to System Admin >> Configuration >> Notification Templates
  3. Select the Notification Template you wish to edit
  4. Note that there is no option to add syntax tags

Cause

Only the standard syntax tags are available, the LMS does not allow syntax tags to be added or modified

Resolution

  • Syntax Tags are hard coded and custom tags cannot be added
  • Syntax Tag availability in a Notification Template is not modifiable (you cannot use a Syntax Tag that's available in one template in another template if it is not already designated to be used in that Notification Template
  • This is a customization or an enhancement request to Product Management. "Reference" section below links to the KBAs on how to reach out to submit an Enhancement / Professional Services.

To see a list of available Syntax Tags:

  1. Logon to LMS Admin
  2. Navigate to System Admin >> Configuration >> Notification Syntax
  3. Search for the template you wish to check which tags are available
  4. Click the Syntax Tags left menu tab
  5. A list of the tags available for that template are listed

See Also

See Reference Section Below

Keywords

SF SuccessFactors Learning LMS Syntax Tag Notifications Add modify change create custom edit change delete remove   , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508