SAP Knowledge Base Article - Public

2527940 - Tooltip Link from the Enable Report Center option opening incorrect Help Portal page

Symptom

The tooltip link within the Manage Report Center page is not pointing to the expected Help Portal Document.

The tooltip for Enable Report Center currently has a hyperlink with text Enable Report Center Installation Guide which open the main SAP SuccessFactors Workforce Analytics page rather than the Enable Report Center Installation Guide..

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Environment

  • SAP SuccessFactors HCM Core
  • Report Center

Reproducing the Issue

  1. Admin Center - Analytics & Reporting - Manage Report Center
  2. The tooltip for "Enable Report Center" currently has a hyperlink with text "Enable Report Center Installation Guide".
  3. When you select the link it takes you to the main SAP SuccessFactors Workforce Analytics page rather than the Enable Report Center Installation Guide.

Cause

Unexpected system behavior.

Resolution

Correct link / URL is placed to navigate to Report Center Admin Guide in b1711 release.

In the meantime you can use the https://help.sap.com/viewer/6ca0eee0540248b2b3ba91eaa1f18423/PRODUCTION/en-US link to access the correct page.

Note: With 1708 the link will point directly to the Managing Report Center, instead of Report Center (Administration Guide).

Keywords

KBA , LOD-SF-ANA-RCT , Report Center , Problem

Product

SAP SuccessFactors HCM Core 1708