SAP Knowledge Base Article - Public

2527393 - SAP Analytics Cloud Live Data Connection to SAP Universes via SAP BOE Live Data Connect *** Master KBA ***


  • You want to install the SAP BOE Live Data Connect component to leverage existing SAP Universes from the SAP BusinessObjects Business Intelligence Platform (BI /BIP) in SAP Analytics Cloud.


  • SAP Analytics Cloud
  • SAP Business Intelligence Platform 4.2 SP4 or higher
  • SAP BOE Live Data Connect 



  • SAP BusinessObjects Business Intelligence 4.2 SP4 (or higher) system installed.
  • Apache Tomcat (version 7.0, 8.0+) as a Java application server. 

If you do not plan on using a reverse proxy, Apache Tomcat has to be configured in SSL. Refer to the official Tomcat documentation to configure the application server in SSL configuration:

  • The SAP BO Live Data Connect (.war file) available on the Service Marketplace to be deployed on the Java application server.


Architecture BOE Live Data Connector.png

Connection types to SAP Universe:

  1. Direct ( Cross-Origin Resources Sharing, aka CORS)

 You use Direct connection when you do not set up a reverse proxy and you can directly access SAP Analytics Cloud system via the browser.

SAC BOE Live Data CORS.png


  1. Live Connection - Path ( Reverse Proxy)

You use Path connection when you have a reverse proxy set up on your local corporate network and you must access an SAP Analytics Cloud system through it.

SAC BOE Live Data Path with reverse proxy.png

  1. Import Data Connection

In contrast with previous connection types, this is NOT a live connection. The SAP cloud platform cloud connector and SAP Analytics Cloud Agent need to be installed and configured.  BOE Live Data Connect is not used.  Please refer to Knowledge Base Article 2358097 - SAP Analytics Cloud connecting to on-premise data *** Master KBA ***

 Detailed information on how to install and configure SAP BOE Live Data Connect can be found in the Installation Guide.

Helpful SAP Analytics Cloud Live Universe Connection SAP Knowledge Base articles:

  • Knowledge Base Article 2280022 - How to collect HAR files in SAP Analytics Cloud
  • Knowledge Base Article 2500486 - SAP Universe Live Connection fails in SAP Analytics Cloud
  • Knowledge Base Article 2515103 - Firefly Error in SAP Analytics Cloud (SAC)
  • Knowledge Base Article 2522684 - Failed to execute 'send' on 'XMLHttpRequest' in SAP Analytics Cloud (SAC)
  • Knowledge Base Article 2523372 - Failed to connect to system in SAP Analytics Cloud (SAC)
  • Knowledge Base Article 2525754 - Failed to connect to system in SAP Analytics Cloud (SAC)
  • Knowledge Base Article 2530385 - How to validate if the BOE configuration for SAP Universe Live Data Connection in SAP Analytics Cloud has been completed successfully

Similar troubleshooting methodology could be taken and used from SAP Knowledge Base articles written for SAP Analytics Cloud connecting to other system types:

  • Knowledge Base Article 2482807 - Browser configuration using HANA Direct Live Data Connections (CORS) in SAP Analytics Cloud 
  • Knowledge Base Article 2502174 - HANA Basic How-To Series - HANA and SSL - CSR, SIGN, IMPLEMENT (pse container ) for HTTPS connections, using Web Dispatcher Administration 


Refer to Knowledge Base Article 2527917 - Limitations of SAP Universe Live Data Connection in SAP Analytics Cloud

Known issues:

  • Knowledge Base Article 2522684 - Failed to execute 'send' on 'XMLHttpRequest' in SAP Analytics Cloud (SAC).
  • Knowledge Base Article 2542828 - SocketTimeoutException error when SAP Analytics Cloud uses Direct type Live Universe Connection (LUC) to connect to a very complex universe on BIP.
  • Knowledge Base Article 2679817 - "This version of the Live Universe Connector is not supported anymore, could you please update to the latest version available on SMP" when using BOE Live Data Connect in SAP Analytics Cloud (SAC).

See Also

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SAP Analytics Cloud 1.0