2526614 - LMS : Admin can configure From Email Address For VLS Notification (b1708 - LRN-18779)

SAP Knowledge Base Article - Public

2526614 - LMS : Admin can configure From Email Address For VLS Notification (b1708 - LRN-18779)

Symptom

  •  With 1708 release LMS allow admin to configure From e-mail Address For VLS Notification

Environment

Learning Management System

Resolution

To enable this feature 

    1. Navigate to System Admin > Configurations > Global Variables > Mail tab
    2. Search and enable option ":"
    3. Click Apply Changes button

Points to Note:

  • When useOrgEmailAsFromForNotifications is enabled/disabled and Use Admin notification e-mail address for VLE notifications is checked
    • the VLS notifications + ics/Calendar Invite use the Admin notification e-mail address.
  • When useOrgEmailAsFromForNotifications is disabled, Use Admin notification e-mail address for VLE notifications is unchecked, and e-mail in SO snapshot is not available
    • the VLS related Mails + VLS related Calendar Invite/ics use  "From Address" of Instructor e-mail Address/Admin Notification e-mail
  • When useOrgEmailAsFromForNotifications is disabled and Use Admin notification e-mail address for VLE notifications is unchecked, and e-mail in SO snapshot is available
    •  the VLS related Mails + VLS related Calendar Invite/ics use  "From Address" e-mail from SO snapshot
  • When useOrgEmailAsFromForNotifications is enabled and Use Admin notification e-mail address for VLE notifications is unchecked, and e-mail in SO snapshot is not available 
    • the VLS related Mails + VLS related Calendar Invite/ics use  "From Address" of Instructor e-mail Address/Admin Notification e-mail
  • When useOrgEmailAsFromForNotifications is enabled and Use Admin notification e-mail address for VLE notifications is unchecked, and e-mail in SO snapshot is available
    •  the VLS related Mails + VLS related Calendar Invite/ics use  "From Address" of e-mail from SO Snapshot/Instructor e-mail Address/Admin Notification e-mail

Keywords

VLS notification, VLE notification, admin e-mail address VLS,1708 feature, notification enhancement 1708, Use Admin notification e-mail address for VLE notifications, LRN-18779 , KBA , LOD-SF-LMS-NOT , Notifications , Product Enhancement

Product

SAP SuccessFactors Learning all versions